Twin Creeks Golf & Country Club • Sydney, New South Wales

Brookwater Golf Club • Brookwater, Queensland

Kooindah Waters Golf Resort • Central Coast, New South Wales

Pacific Dunes Golf Club • Port Stephens, New South Wales

Pacific Harbour Golf & Country Club • Bribie Island, Queensland

Settlers Run Golf & Country Club • Melbourne, Victoria

Links Hope Island • Hope Island, Queensland

The Cut Golf Course • Port Bouvard, Western Australia

Riverside Oaks • Sydney, New South Wales


Troon Golf Company Information
OPERATIONS - Sophisticated Proprietary Systems with Unmatched Corporate Support
Troon Golf Philosophy: A commitment to maximise an owner's return on investment is our gateway to establishing a relationship; the ability to maximise owner profitability year after year is our means to strengthen that relationship.

Troon Golf possesses a tremendous wealth of operational expertise, yet it welcomes owner involvement and scrutiny in all phases of its operation. Troon Golf's corporate office provides operational oversight and expertise, and offers centralised coordination of accounting, payroll, financial reporting and human resources administration, which ultimately leads to substantial cost savings. Troon Golf's sophisticated training programs embrace Troon Golf's quality standards and operating procedures, ensuring the development of associates capable to delivering the Troon Golf Experience. Troon Golf's national purchasing programs enable owners to receive the benefit of group buying power on hundreds of items for the golf course, golf shop and food and beverage areas, and enables them to do so without sacrificing quality. Troon Golf realises that running a successful operation includes identifying and capitalising on revenue-generating opportunities while controlling expenses. To do this, Troon Golf constantly analyses operating performance with a view toward achieving an owner's financial goals.


AGRONOMY - Award-Winning Conditions that Drive More Play at Higher Fees
Troon Golf Philosophy: Our constant commitment to achieving agronomic excellence by utilising and improving upon reliable, proven techniques enables us to create the most celebrated playing surfaces in the world.

For Troon Golf, course conditioning is a daily, time-consuming effort focused on achieving an optimal visual appearance while maintaining excellent turf health. Troon Golf's proprietary scientific approach to agronomy encourages the use of organic, nature-friendly compounds and prudent chemical use to achieve those goals at the most reasonable cost.

All of these efforts are designed to maximise revenues by offering superlative playing surfaces amid beautiful settings to golfers willing to pay a premium for their golf experience. Not surprisingly, Troon Golf-managed courses are frequently rated "best conditioned" by leading golf industry publications.


SALES & MARKETING - Proprietary-Specific Custom Services with International Brand Power
Troon Golf Philosophy: The power of the Troon Golf brand, combined with creative, innovative sales and marketing efforts, are key components of profitability.

Troon Golf's brand-building efforts have had a uniquely powerful impact on golfers, as Troon Golf's marketing experts have developed a database of millions of golfers - about 10% of all the golfers in the U.S. - that is designed to target them with a precision and depth of reach unequaled in the industry. Troon Golf's brand identity is reinforced by the numerous national and regional advertisements that regularly appear in top national golf publications and press releases. Troon Golf also utilises customised public relations, advertising, and targeted email campaigns for individual golf facilities geared to capture the local market. Frequency-based marketing efforts such as Troon Rewards, golf's premier loyalty program, as well as the Troon Card, and Troon Advantage, all serve to maximise revenues at facilities in the Troon Golf portfolio. These sophisticated sales and marketing techniques enable Troon Golf to grasp an enormous market share, translating into a higher probability of financial success.


FOOD & BEVERAGE - Providing a Superior Dining Experience with Higher Profits and Lower Costs
Troon Golf Philosophy: A great dining experience is the perfect accompaniment to the game of golf - for golfers, for spectators and for those who simply enjoy the pleasure of dining amid an atmosphere of stylish comfort and quality.

Troon Golf has been successful in dispelling the notion that a snack bar, combined with on-course food and beverage, is all that is required to satisfy a golfer's food and beverage needs. Times have changed, and today the ability to offer a wide variety of upscale fare, in addition to traditional snack bar selections, is now a standard in the golf industry. Superb cuisine, fine wines from around the world, an extensive selection of domestic and foreign beers, and of course, great cigars are now standard at Troon Golf-managed golf facilities.

Troon Golf's formula for success in the area of golf course food and beverage includes extensive corporate office oversight and control. Through delivering superior service, diverse menu selections and comprehensive food and beverage programs, owners are discovering that the ability to offer upscale fare provides yet another opportunity to generate increased revenues.


DESIGN & DEVELOPEMENT - Streamlining the Decision Process En Route to Success
Troon Golf Philosophy: Our ability to assist owners in building championship, award-winning golf courses represents one of our best opportunities to solidify owner relationships and pave the way toward profitability.

Throughout every phase of design, development and construction, Troon Golf has the capability and expertise to assist owners by working directly with golf course designers and clubhouse architects, and all other professionals involved in the development process. In the area of construction, where each delay typically results in lost time and added costs, Troon Golf's team of architectural and design experts scrutinises every detail of every phase of development, enabling them to recognise opportunities for keeping costs to a minimum and staying within approved budgets. From the initial design stage through the final sign-off on each component, Troon Golf's involvement includes extensive budget planning and analysis, implementation of cost controls, and frequent reviews of site, clubhouse, maintenance and other building plans. The end result is a golf facility that, from beginning to end, was designed and constructed bearing in mind the owner's ultimate objective.


QUICK STATISTICS
Troon Golf is the unparalleled leader in upscale golf course and private club management.

Troon Golf offers a comprehensive turnkey solution to all aspects of golf facility development and operations.

Troon Golf applies a "hospitality" approach to its management strategy, ensuring a consistently excellent Troon Golf ExperienceSM at each and every Troon Golf-managed facility, each and every day.

98.1% of the guests that visited Troon Golf facilities have indicated their satisfaction with their overall golf experience.

97.5% of the players at Troon Golf facilities indicated their desire to play the facility again.

97.9% of the players at Troon Golf facilities stated that they were pleased with the overall condition of the golf course.

95.5% of the guests that visited Troon Golf facilities indicated their satisfaction with the overall food and beverage experience.

The United States, Mexico, Europe, Asia, Australia, the Middle East and the Caribbean... Troon Golf continues to make its presence known around the world.

Privé -- Private Clubs of Distinction - is an operating division encompassing an elite group of Troon Golf-managed private golf clubs.

36 Troon Golf-managed courses have received "Top 100" rankings from leading golf industry publications such as Golf Digest, Golf Magazine and Golf Week Magazine.

Troon Golf-managed facilities consistently generate higher utilisation of available tee times and capture higher average daily rates than their competitors.

Owners of Troon Golf-managed facilities interact with a sophisticated network of construction, membership sales, agronomy, operations and food and beverage personnel.

Troon Golf's Design and Development Team has built more than 40 golf courses in collaboration with the world's finest golf course designers and clubhouse architects.

Troon Golf offers national purchasing programs that enable its portfolio of facilities to purchase premium-quality golf course equipment and supplies at substantially lower costs and on better terms than if purchased independently.

Troon RewardsSM, Troon Golf's premier customer-loyalty program, as well as other proprietary value-driven programs such as the Troon Card and Troon Advantage offer special incentives to golfers at Troon Golf-managed facilities throughout the world.

Dana Garmany, Troon Golf's Founder and Chairman, has been heralded by leading publications as one of the golf industry's most powerful, 25 most influential and 21 most innovative people.

Hud Hinton, Troon Golf's President and Chief Executive Officer, is a recognized leader in the hospitality industry whose professional career has included senior executive positions with Westin Hotels and Starwood Hotels & Resorts Worldwide, Inc.


PRIVE - Dedicated to Delivering a World-Class Private Club Experience
Troon Golf's private club operating division, Privé, Private Clubs of DistinctionSM, includes private clubs that are among the most prestigious private clubs in the world, each featuring an atmosphere of extraordinary luxury and unsurpassed personalised service. Privé is dedicated to delivering a world-class private club experience while, at the same time, safeguarding the integrity and exclusivity of the clubs. The clubs that make up the Privé collection enjoy all of the benefits of being associated with Troon Golf, without sacrificing their individuality or diminishing the ultimate authority of their members.

Privé-managed clubs draw upon the many resources of Troon Golf, which enable them to offer the finest playing conditions and an enhanced private club experience. Through Privé's dedication to service and attention to detail, day-to-day management concerns are all but eliminated. Privé provides an extensive operations network at both the regional and corporate levels, providing each club access to the most experienced operations, agronomy, food and beverage, and retail experts in the golf industry. These experts are skilled at achieving a club's operational objectives, including ensuring financial stability, by implementing high quality standards, providing access to national purchasing programs that aggregate buying power, and building an exemplary on-site team by drawing from a deep pool of experienced Troon Golf associates. Privé operates each club with detailed and individualized precision, with member satisfaction as a primary goal.

Privé club members can also benefit from special programs like Troon Advantage. This program is reserved for full golf members and extends exclusive discounted rates at Troon Golf-managed, daily-fee and resort facilities. Club members also receive a private news letter called Club Troon News. This enables members to stay informed on industry news, learn about other Privé clubs or even read of ways that their own club is making news.

Privé-managed clubs receive the following benefits from professional management:
• Unparalleled club oversight, including daily operation of the club's golf course, golf shop, food and beverage facilities, golf course maintenance, back-office administration, recreational facilities, membership sales efforts, and tournament and event coordination.
• Collaboration with an award-winning agronomic team to oversee the implementation of proven agronomic programs focused on achieving optimal visual appearance while maintaining turf health.
• Turnkey operational expertise, including centralised accounting, payroll and employee benefit administration, financial reporting, detailed budgeting, employee staffing, and human resources administration.
• Creation of a strategic membership sales plan, utilising coordinated marketing efforts and access to Troon Golf's extensive database of golfers and corporate partners to drive membership sales. Efforts include the creation of advertising materials, recruitment and training of the club's membership sales staff, and maintenance and administration of the club's member retention program and waiting lists.
• Comprehensive development and capital improvement project oversight, ensuring the club receives the highest physical quality of design and construction to reflect the vision of the membership.
• Significant purchasing discounts for operational and capital item purchases.
• Superior food and beverage expertise, including custom menu design, operations and staff analysis, and implementation of superior customer service programs that are reinforced through on-going training programs.
• Access to state-of-the-art information technology systems, supported by an in-house technology support team. Support systems provide members with online access to fully customised club information, allowing members to book tee-times, make dinner reservations, and communicate with other club members.
• Members of clubs in the Privé operating division also receive unique benefits from Troon Golf, including access to advanced tee time booking at Troon Golf's resort and daily fee facilities, merchandise discount offers, and in some instances, the ability to charge purchases at other Troon Golf-managed facilities to their membership account.
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